In this episode, we talk with Daniel about the pitfalls homeowners can encounter if they choose a roofing contractor who cuts corners and mixes and matches the components on their roof. It could mean big problems, ranging from roof leaks to earlier than necessary roof replacement.14
Podcast Transcription: RoofLifeB031-211
Shayla: Thank you for joining us today for the Roof Life of Oregon podcast. I’m talking with Daniel today. Daniel, what effect can mixing and matching parts and pieces on roof have on the overall life of that roof?
Daniel: Ya know, it depends on what they mix and match with. There are different effects. If there’s a failure in that product, it can make it hard to go after a warranty claim. The other problem is it can just not look nice. Let’s give you a few different scenarios. So let’s say you have a roofer that puts on a composition roof, they pick one manufacturer. But then in the process, another manufacturer may a cheaper ridge cap, that’s the piece that goes on the top. So they choose to use that. And then half-way through the process they run out and they go, we’ll just use another manufacturer for this piece.
And I know it sounds crazy, but we’ve got a Wall of Shame here that has pictures of just that. We’ve got a house that has a composition roof, it’s beautiful presidential, it’s like a weather-wood color. And then on the back it has black ridge caps, and then on another area it has gray ridge caps. It’s two to three stories up. It’s on the back. The homeowner has no idea it’s there. I saw it because I was on a neighbor’s roof looking down at it.
But let’s say one of those parts or pieces fail. They go to the manufacturer and say, “Hey, this has failed.” They send a manufacturer rep and they go, “Well, that’s not even ours.” “Well, the shingle is yours.” “Yeah, but that’s not ours.”
So the roofer should stick to one manufacturer when they’re putting it together. If you’re going to pick a manufacturer for that shingle, use their ridge caps, use their starter. Use anything that’s corresponding to that. If they’re going use an ice and water, that’s that sticky membrane we’ve talked about, use that manufacturer’s. That way, if there’s ever an issue, there’s one manufacturer to go after, not, well, whose was that and whose was that?
The other one is aesthetics. I’ve gone to a roof where you walk up and you go, “What were they thinking?” It’s a gray roof and it’s got brown metal valleys. It screams at you from the street. Brown vents on a gray roof, the wrong color ridge caps. Just parts and pieces, make sure they match. Make sure they look good. I’ve seen it where you get to the roof and the house is one color, they put on a dark gray roof and then use white metal. There’s no where white on that house anywhere and it screams at you from the street. These are simple things: make it look nice, make it function properly, and make sure if there’s a problem, there’s one manufacturer to call.
Shayla: I think a lot of homeowners wouldn’t even know if their contractor is using parts and pieces that match. So they really just need, from the get-go, to just hire a company does that. Is that something that Roof Life always guarantees?
Daniel: It is. When you go to buy a roof, let’s say, you sit down with the homeowner and we talk about building your roof. We talk about all those parts and pieces, and when we put the roof on, we use that manufacturer for all those parts and pieces. A lot of contractors, they’ll leave a bid for you at the door. They write it up and say, “We’re going to put this shingle on and here’s the tear-off and here’s your cost.” They don’t itemize all the other details. You don’t sit down and have a conversation with the contractor. A lot of homeowners go because this guy was a lot cheaper. Well, why is he cheaper? Did you talk about those parts and pieces?
So sit down with the contractor, ask them, “What are we doing for this? What parts and pieces?” Are they willing to itemize that and tell you what those things are going to be?
A lot of homeowners have no idea. We go out for our well care check, looking at moss, we climb up on the roof, and we make a video. We talk about what’s going on on your roof. And even though it may not impact your roof, we’re going to point out, “Hey, just so you know, this is what the roofer did on your roof?” You’ve got this beautiful shingle. It’s this color. However, he used this part and piece over here. I just want you to be aware of that. And if it ever comes to become a problem later on. You can say, “Hey, I have a video from Roof Life that says this was a problem that was done the day it was installed.” So it’s photographic evidence of what was going on on that roof. So even if the roof is two, three, four or five years old, call us out. Let’s look at the roof not just for moss, but just a well care check-up. We’ll point out any of those weird things that might be happening up there.
Shayla: So when you go to hire a contractor for your new roof, make sure you reach out to a company that will match the components of your roof, so your roof not only looks good, but you keep your warranty in place, that’s a big deal. If you have any questions for the team at Roof Life of Oregon, reach out to the team today.