In my previous post, I touched on what you should do if you experience a leak in a storm and the almost immediate response you will get from Roof Life of Oregon. Not only will you get someone who will listen to your issue, you’ll talk to a trained tech who can give you valuable information to help minimize the damage to your home.
When you talk to Roof Life of Oregon, whether it’s a run-of-the-mill call or a crisis situation, we want you to feel like you’ve been heard. We want you to transfer all of those panicked feelings and emotions onto us. And we hope that during those conversations, you gain valuable information, some of which you might not expect.
Yesterday, we went to a home with a leak. The homeowner had gone into the crawlspace, found the leak, and put a bucket down to catch the water. I went to fix the leak, but first noticed a six-foot stain in his white ceiling, caused by the leak. He was throwing a company holiday party there the next day, and needed a quick fix. Instead of spending $1,200 on a painter, I told him how to use chlorine bleach and white tarp to spray that stain and remove it within 10-15 minutes.
After that, I went up on the roof to fix the leak in about thirty minutes. Instead of it costing him $1,200 to paint his ceiling, he only had to pay about a $490 service charge for the leak. That’s the type of experience we always want you to have with Roof Life of Oregon. We want you to feel taken care of and valued.
Your roof’s health is our mission. We are here to serve you. If you have a leak in the middle of a storm, hit that emergency response button on our website, and you’ll be talking to a trained technician in five to seven minutes.